In-App 24/7 Advisory
The fastest channel for active players. Open the Rummy Most app, tap the advisory icon in the top right corner, and get live chat support.
Average Response: 1 to 3 minutesEmail Support Desk
For transaction reconciliation, KYC verification, or general account recovery inquiries, send an email with your registered mobile number.
support@rummymosts.comDedicated Payout Desk
For withdrawals exceeding standard settlement times or account updates, our payments team handles queries seven days a week.
IMPS / UPI Tracking: 24/7 ActiveQuick Troubleshooting Checklist
- Delayed UPI Deposit: If funds were debited from PhonePe, GPay, or Paytm but coins have not arrived, please wait 15 minutes. UPI inter-bank switches usually reconcile automatically. If coins are still missing after 15 minutes, submit a ticket below with your 12-digit UPI UTR number.
- Pending Cashout: Withdrawals to UPI or IMPS accounts generally settle within 5 to 15 minutes. During peak bank clearing windows or bank holidays, please allow up to 2 hours for automated batch processing. Minimum withdrawal is ₹200.
- SMS OTP Not Received: Confirm your mobile phone is receiving standard cellular network signals and is not blocking unknown senders. Wait 60 seconds before tapping the Resend button.
Submit an Inquiry Ticket
Fill in your details below and our support desk will respond to your email with a resolution update.